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Good News from Finland aims to offer digital services that can be used by anyone regardless of any impairment through disability or circumstance.

We have thus taken measures to ensure that the website’s ease of use is a top priority and the clarity and comprehensibility of our contents remains unrestrictive. This encompasses our text, images, infographics and videos, and the overall layout and navigation of the website.

We strive for a technically well-implemented web service that is logical and free of error. This ensures that our digital services work well with a variety of terminals and assistive technologies such as voice control and screen readers.

We are committed to the EU Accessibility Directive and the implementing Act on the Provision of Digital Services (in Finnish). This means that our website must comply with the level A and AA requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 criteria.

Non-accessible content

Good News from Finland currently contains non-accessible content that is not within the scope of the applicable legislation or has not yet been made accessible due to a disproportionate burden.

This includes images, infographics, videos and text published before 23 September 2020.

If you need access to information or services in an accessible form, please follow the instructions below.

Feedback and contact information

Did you notice an accessibility issue on our website? Please tell us and we will do our best to correct the problem. We will respond to your feedback within 14 days.

For justified reasons, you are entitled to receive any information you may require for clarifying or implementing your interests, rights or obligations in an accessible format. If you cannot obtain this information from our website in an accessible format, you can send us a request by email at the address below. We will respond to your request within 14 days. If the request relates to a large amount of content, we may extend the response time by up to two weeks. We will notify you if the response time is extended. If we do not provide the information in an accessible format, we will issue a justified certificate of this for you in writing.


Filing an accessibility complaint or a request for clarification

If you notice any accessibility issues on this website, please contact us first (see the instructions above).If you are not satisfied with the answer you receive, you may send a request for clarification to the Regional State Administrative Agency for Southern Finland. The Regional State Administrative Agency for Southern Finland monitors the implementation of accessibility requirements in Finland. The contact information for the Regional State Administrative Agency for Southern Finland can be found on the Saavutettavuusvaatimukset.fi website (in Finnish and Swedish).

You have the right to file an accessibility complaint with the Regional State Administrative Agency for Southern Finland if we fail to comply with the requirements and obligations provided for in the Act on the Provision of Digital Services. You can also find instructions for filing a complaint on the Saavutettavuusvaatimukset.fi website (in Finnish and Swedish).